Policies

 

Terms of Service

Effective Date: January 1, 2025

By accessing or using this website, services, or participating in any MH2X activities, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service (“Terms”).

Welcome to MH2 LLC dba MH2X (“MH2X,” “we,” “our,” or “us”). Please read these Terms carefully. 1. USE OF OUR SERVICES. You agree to use our website and services only for lawful purposes and not to disrupt, damage, or misuse our systems or content. 2. INTELLECTUAL PROPERTY. All content on our website, including logos, text, graphics, training materials, and software, is the property of MH2X, our customers, or our partners, and may not be copied, distributed, or used without written permission, except for personal or business use related to our services. 3. NO WARRANTIES. Our website and services are provided “as is” and we make no guarantees that they will always be available, error-free, or meet every specific need. 4. LIMITATION OF LIABILITY. To the fullest extent allowed by law, MH2X is not responsible for damages arising from your use of our website or services, including direct, indirect, incidental, or consequential damages. 5. LINKS TO OTHER SITES. Our website may contain links to third-party websites, and MH2X is not responsible for the content, policies, or practices of those sites. 6. GOVERNING LAW. These Terms are governed by the laws of the United States and the State of Arizona. 7. CHANGES TO THESE TERMS. We may update these Terms from time to time, and continued use of our website or services means you accept the updated Terms. 8. CONTACT US. If you have any questions about these Terms, please contact us.

 

Privacy Policy

Your privacy is important to us and we respect and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you use our website, services, and communications. This Privacy Policy explains how we collect, use, and protect your personal information when you participate in our event, whether in person or virtually.

Information We Collect

When you engage with us as a customer or attend one of our events, we collect details such as,

  • Contact Information: Your business demographic details, team name, email address, phone number, and addresses.

  • Payment Details: Details for payments and purchases (processed securely by third-party payment services).

  • Event Participation Data: Responses to surveys, chat messages, Q&A participation, and session attendance.

  • Technical Data: IP address, device information, and browser type for attending virtual events or webinars.

  • Usage Data: Information about how you use our website and services, such as IP address, browser type, and pages visited.

  • Communications Data: Records of emails, calls, or SMS communications with us.

Your Choices & Rights

  • Email: You can unsubscribe from our emails by clicking the “unsubscribe” link.

  • SMS: SMS consent is not shared with third parties. If you receive SMS communications from us, you may opt out at any time by replying STOP. Standard messaging rates may apply.

  • Cookies: You may manage or block cookies through your browser settings.

  • Access/Update: Contact us to review, correct, or delete your personal information.

How We Use Your Information

We never sell your information.

  • Provide professional services, manage projects, and support.

  • Communicate with you about services, events, or updates.

  • Improve our website and services, your customer experience, including technical support.

  • Share resources, learning opportunities, and promotional. (with your consent, where required)

  • Comply with legal requirements or resolve disputes.

Who We Share Information With

  • Partners: Only with your explicit requests, will we share your contact details with our trusted partners who assist us in providing services.

  • Opt-Out: You can opt out of marketing emails at any time by clicking "unsubscribe" in our emails and SMS.

  • Legal Authorities: When required to comply with regulation, for legal compliance or as required by law.

How We Protect Your Information

We use and organizational measures, industry-standard measures to safeguard your data, such as encryption and secure storage. and organizational measures to protect your information. However, no system is 100% secure. We encourage you to employ secure practices like using strong passwords and protecting your devices.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children.

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from MH2X. This includes SMS messages for conversations (between employees), conversations (external). Message frequency varies. Message and data rates may apply. See privacy policy at https://www.mh2x.com/policies. Message HELP for help. Reply STOP to any message to opt out.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

 

Cookie Policy

What Are Cookies?

Cookies are small files placed on your device when you visit our website. They help us provide a better experience, analyze traffic, and improve our services.

Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality.

  • Analytics Cookies: Help us understand how visitors use our website.

  • Preference Cookies: Remember your settings and preferences.

  • Marketing Cookies: May be used to provide relevant ads and track effectiveness.

Managing Cookies

You can control or delete cookies through your browser settings. Please note that disabling cookies may impact your experience on our site.